Frequently Asked Questions

Where do we ship? 

We currently ship to Canada and the United States.

Do we offer flat rate shipping costs? 

Shipping is calculated at checkout based on your location. 

How do I qualify for free shipping? 

Purchase over $80 and receive free shipping! Valid only in Canada.

What is your return\exchange policy? 

Exchange or refund within 30 days of receiving your order. 

When can I expect to receive my order?

Expect to receive your order within 5-10 business days. For indoor cycling shoes, this could extend up to 15 business days.

How can I get in touch with the b.cycle shop?

Email for any questions regarding your order, your shipment or any shop related questions.

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